FAQ

Frequently asked questions

What are the shipping options?


We offer 1st Class UK Royal Mail postal service and DHL delivery, this usually takes 5-8 days after payment and packagaing has been processed. Shipping will only take place on weekdays and not on the weekends.




What do I do if I received a defective order?


We at V & R design take great care in the packaging of our products, but if you do receive a defective product we would require you to mail back the product, and after assessing the return product a refund will be processed straight away.




How do I contact your company if my question isn’t answered here?


The most easiest and effecient way to contact is is through email admin@vandrdesign.co.uk, where we aim to reply back within 48 hours.





FAST DELIVERY

5-8 business days

FREE SHIPPING

SAFE PAYMENT

Quick and safe with card or Paypal

Subscribe to our newsletter
Subscribe to our weekly newsletter and receive 10% off your next order.
  • Black Facebook Icon
  • Black Pinterest Icon
  • Black Instagram Icon

Terms and conditions apply. We never send out unsolicited emails. You can unsubscribe at any time. To help us improve the emails we send you we collect information such as when they are opened and what you clicked on. For more information on how we use your personal details please refer to our Privacy Policy and Cookie Policy.

© 2020 V & R Design. All Rights reserved. Company registration no: 12575934.